Returns & Exchanges

At Studio Groes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed garments. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once received and inspected at our studio, your refund will be processed within 5-7 business days.